Web-Design UK, Taunton
01823 491 491
About Us - Continued
We show our commitment to the above values by the following specific actions we have taken:
Geographic Number: We will provide a geographic (ie. 01823) or mobile telephone contact number to all clients. This means that there is no premium rate call charges or other connection fee to speak to us, except the usual cost of the call.
Totally inclusive prices: Our prices are all-inclusive with no hidden extras. If we quote a price then that is what you pay. Web site design / construction fees include all photographs, design work, text, links, colours and logos. Obviously you can also add to your package with additional services at any time for an add-on fee.
Integrity and confidence: You can be 100% sure that Web-Design UK will only provide services for safe, moral and legal web sites which have no adult content. We will not disclose any of your details to any third party and we are registered under the Data Protection Act.
Speed and reliability: We are sure that you will be happy with the speed and reliability of your web site. We even offer a premium service to upgrade your web site hosting giving it either 5 (premium service) or 10 (platinum service) times the available resources, which is ideal for busy/popular and large sites.
Full customer support: You can contact us for support by telephone, fax, E-Mail, or mobile (including text/SMS messaging). We will always reply quickly, efficiently and will solve your query in a constructive, timely and professional manner. You can upgrade this to include other office IT support for an extra fee if required.
Quality control and project management: Before we complete any web site or other service, we will endeavour to provide a full quality control audit of all work. Throughout the work we will ensure that you are allocated a dedicated advisor to act as a project manager for your web site design services. They will work with you to help develop the service that matches your requirements.
Meetings encouraged: We encourage you to meet with us to discuss any key points, issues, queries or concerns you may have about any of our services as a potential, existing or repeat customer.
Customer feedback service: You can contact us at any time with your feedback which will always be welcomed.
Always expanding: In September 2003, we expanded our client base yet again, this time including many clients from the Oxford area. Web-Design UK became the company exclusively chosen to deliver services to customers of RE3D, a company who is no longer actively seeking new business in this area. Since we took over providing services to RE3D's customers, we have delivered high performance, hosting, an increased range of services, and our high level of customer support, all at no extra cost to the customer. In May 2004 we achieved the milestone of opening our new town centre office at Victoria House, Victoria Street, Taunton. With the town centre office located conveniently between our registered address and the main central business district of Taunton, our clients can be served even more effectively by attending if needed and by staff using the offices as a base for our business activities. In February 2006 we expanded into larger town centre offices, in the same building, doubling our staff at the same time.
At Web-Design UK we look forward to working with you in the near future and are very happy to discuss any queries you may have. Please visit our products / contact pages for more information.
Thank you for your interest! We look forward to hearing from you soon
First Page >
Web-Design UK wins NHS Stop Smoking campaign contract.
|15th August 2006
New team members start
|22 July 2007
Infrastructure Expansion - More servers, more bandwidth.
|22 March 2007
We work with
- your friendly local internet services company.
Taunton, Ta1 3FA, UK
t. 01823 254211
f. 01823 259067